info@hooplug.com

Frequently Asked Questions

You’ll receive Hooplug, the magnetic connectors and the instruction booklet in English and Italian. The package does NOT contain: tension rods or drum skin and hoop because you will use the ones from your drums.

Of course. You have the option of buying a single or a pack.

The pack contains 3 pieces. The “hooplug doble snare” contains 2 pieces.

Hooplug is compatible with all drums except:

  • those that have an odd number of tension rods. (For example it’s not compatible with some GRETSCH models that have toms with 5 tension rods).
  • drums that have suspension mounts for toms because they can easily be eliminated or substituted.

Make sure that your drums are the right compatibility and if you want to use Hooplug for transporting your drums, make sure they are the right dimensions for fitting one within the other.

Drum measurements are typically in inches, so Hooplug is also given in inches.

No. With Hooplug you can take your drum head on and off and the drum head stays tuned.

As you usually do, using your drum key.

Absolutely not. Hooplug has been tested in the studio and also by professionals at big events in stadiums. that the sound with or without Hooplug remains nearly the same.

Yes. You can use any hoops you want, even wood ones.

Not right now, but we’re working on developing our own integrated system.

No, because we will provide small sponges to insert between one drum and another.

The anchoring system was developed to be completely stable during use.

No. They are permanent neodymium magnets.

We stand behind our products and trust in the quality of our articles. If you are not entirely satisfied, we provide the following 30-day Money-back guarantee: All products from our online-store can be returned for full refund within 30-days, if the product is in original condition and packaging. The goods have to be returned to:

Omi Project Srls

Via Callano, 161/163 int. 13,

76121 Barletta BT

Italy

In case of returning goods under the conditions specified above, we will refund the full payment with exception of the costs of returning. The customer bears the risk of transportation. Please use our original used transport packaging if possible. These provisions do not affect your legal rights or rights of withdrawal under § “Right of withdrawal” of this terms and conditions of business.

You can use any triggers you want, even external ones, but we’re developing a trigger that will adapt itself perfectly with Hooplug.

OMI PROJECT S.r.l.s

Via Brigata Barletta n.15 | 76121 Barletta (BT) | Italy
REA BA 605438 | RI, CF e PIVA (VAT ID) IT08120930725 | CS 2.800,00 i.v.

AIUTI DI STATO

Con riferimento agli obblighi informativi per le erogazioni pubbliche si comunica che gli aiuti di Stato e gli aiuti de minimis ricevuti dalla nostra impresa sono contenuti nel Registro nazionale degli aiuti di Stato di cui all’art. 52 della L. 234/2012, a cui si rinvia, e sono consultabili al seguente link